• Promotion (pre and post sale) in order to maximize discovery of resources
  
• Customer Service and support in order to insure satisfaction with purchase
• Training in order to insure satisfactory usage
• Distribution in order to increase cost (and price) efficiencies
• Consortia Management in order to increase price effectiveness and sales
• Subscription Management in order to alleviate administrative burden off of publishers and libraries

We work closely with our publishing partners, becoming their de facto sales and service team across the region. This partnership enables us to combine our priorities, skills and local knowledge with the content expertise of our publishers to put the highest quality electronic information resources within reach of universities, hospitals, and corporate and government libraries across the region.